Shipping

PLEASE NOTE:  Once your order has been placed, it has therefore begun to be processed & no amendments nor cancellations can be made. We are not able to combine orders, nor make any changes during this time. This also includes Pre-Order styles.

 

AUSTRALIAN SHIPPING

We offer:
EXPRESS SHIPPING for a flat rate delivery fee of $10.00 AUD.
MACKAY ORDERS (4740 only) free delivery.  Please note we are unable to deliver to PO Boxes.
SISTERS THREE THE LABEL [Earrings Only] Standard Delivery for a flat rate delivery fee of $5.95 AUD.

 

All orders are sent via Australia Post. Deliveries are sent using Authority To Leave Without Signature. If a delivery is attempted whilst no one is home the courier will leave your parcel in a secure location. Please ensure your items are delivered to a secure address or an address in which there will be someone available to sign for the item.

 

Orders placed on the weekend will not be processed until Monday. Please allow 1 - 2 days for processing orders before dispatching. Once your order has been dispatched you will receive your order within 2-6 business days for Express Shipping and within 3 - 10 business days for Standard Delivery Australia wide.

 

In the unlikely event that you have not received your parcel within the time frames above, please contact us at misteeq@outlook.com.au to obtain your tracking number. Please note that we cannot accept responsibility for missing parcels which have been deemed as ‘successfully delivered’ by the courier company.

 

INTERNATIONAL DELIVERY*

  1. International deliveries will be made by Standard economy Air Mail (Via Australia Post) without tracking, or you can choose  our "Tracked Shipping" option.

  2. Orders will be dispatched within 2 days from the date of the Order. Estimated delivery time for international orders is between 5-15 business days.

  3. In the event the Customer does not receive their Order within 15 business days of placement, the Customer should contact misteeq@outlook.com.au

  4. International “Standard” delivery cost is a flat rate delivery fee of $18.00.

  5. International “Tracked Shipping” delivery cost is a flat rate delivery fee of $25.00.

  6. International delivery costs do not include any taxes or duties which may be applied by customs at the destination country. Any duties or taxes incurred are the responsibility of the delivery recipient. Misteeq has no control and will not be responsible for any duties or taxes.

  7. In accordance with Australian export regulations, customs require Misteeq to declare the exact value of the Order on the satchel, and it is the sole discretion of the custom agents to release the package.

 

 

(Shipping may be delayed in sales periods & over public holidays - We apologise for the inconvenience this may cause)

SHIPPING

© 2016 by Misteeq                                                                     Queensland,  Australia       misteeq@outlook.com.au

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